Key features of Zoho CRM
Access a 360-degree customer view, and deliver frictionless experiences
When you are working on a customer ticket, it’s helpful to have ready access to the customer’s sales information, along with any of their past communications and ticket history. When you are on the verge of closing a high-value deal, you need access to the prospect’s information, other open potentials they’re evaluating, and any social media interactions have they had with your brand. But more often than not, it’s a struggle to find crucial information when we need it—and that can make or break your customer experience.
Zoho CRM Pricing
Standard
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Unlimited User
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More robust features like inventory and process management
Professional
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Unlimited User
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Additional features like territory management, Kanban boards, etc.
Enterprise
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Unlimited User
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Greater automation capabilities with Zia AI assistant and analytics
Zoho CRM – Grow Your Business Faster with CRM
Zoho CRM is a cost effective and feature rich CRM program focused for Small and Mid size businesses. Zoho CRM offers almost all of the key functionalities of leading Customer management applications at a fraction of a cost. Zoho is an effective CRM tool that helps streamlining your organization-wide sales, marketing, customer support, and inventory management functions in a single system.
You can leverage Zoho CRM to automate and increase your sales productivity, better service to customers resulting in increase in sales and service revenue
Zoho CRM is a web based CRM Tool, fast and easy to deploy, pay-as-you-go solution with no hardware and installation requirements. It offers a free edition with limited users and functionality and multiple paid options. One can easily upgrade or downgrade between versions as per requirement, any time.
ZOHO Customer Relationship Management software offers the following key modules –
Sales Force Automation – Lead management, Deal management, Customer/Account management, Forecasting
Marketing Automation – campaigns, email templates etc
Contact management
Order management
Inventory management
Customer Support
Vendor management
Activity management
Workflow Automation
Website Integration
Billing and Payment Management
CRM Analytics and Reporting
ZOHO CRM is an integrated, multichannel CRM that can be accessed on web or on your mobile. It can be integrated seamlessly with your website, google apps, Microsoft exchange etc
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Why Infinity Integrated Solutions for Zoho?
Infinity Integrated Systems specializes in CRM implementations. Our ZOHO CRM implementation services enable customers to jumpstart their business CRM deployments with minimal deployment time. We leverage our vast CRM experience to map your business and customer management requirements on the software, to enable you to leverage the ZOHO CRM to suit your business requirements. We deploy, customize and train your key personnel to get you instantly started on CRM .
We understand that a lot of CRM deployments fail due to incorrect mapping of business requirements on the system, too much automation and complexity being introduced, which results in an unfriendly application which the sales team does not understand or want to use. Marketing and sales teams are not IT whizkids and do not want to spend too much time in understanding or updating a system which appears complex and a lot of data entry! We ensure that your CRM application is simple and in alignment of your business processes, and is a handy tool for your sales team, increasing their efficiency!
Call us today for a free consultation! Sign up for Zoho CRM-Oman
